Payment for all services must be received before scheduled appointment. No refunds available after session. In addition, all appointments are subject to a 48-hour cancellation policy. Any appointments missed by client without 48-hour notification will not be refunded or rescheduled. If 48-hour notice is given by phone (303-521-8101) or email prior to scheduled appointment, client can reschedule. Once payment has been received, you will be contacted to schedule your appointment time. If you are purchasing the Cosmic Field Trip you will be receive an email with the phone number to call after payment has been processed. Thank you!